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How 3rrrr Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention PolicyYour Right to Request Deletion
3rrrr How 3rrrr Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to know what data we hold about your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or via the help form on our contact page. We aim to acknowledge your request and respond with a clear next step.

Live Chat Start a chat from inside your account dashboard. Describe your privacy request and an agent will pick it up and log it for the privacy team.
Email Support Send your data request by email with your registered account details. We use your email address to verify identity before actioning any change.
Help Form Use the contact form on our support page and select the Privacy category. Include your registered mobile number so we can match your account record.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across every page where your data travels — from the moment you enter your mobile number to the point your JazzCash or Raast transaction is confirmed. Account passwords are hashed and never stored in plain text. Our retention schedule means we hold your data only as long as your account is active or as local regulatory requirements demand, and no longer.

Encryption in Transit

Every data exchange between your device and our servers runs over SSL. This covers login, account edits, and payment confirmations via JazzCash, Easypaisa or Raast.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account data is retained while your account remains open. When you request closure, we delete personal records after the minimum period required under applicable local rules.

Third-Party Access

Payment processors handling Easypaisa or Raast transactions receive only the data needed to confirm and settle your transfer — nothing beyond transaction scope is shared.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how we handle your data. Each answer reflects our actual practice, not a general statement.

We collect your name, mobile number, email address, and the payment method you link — such as JazzCash or Easypaisa. Device and session data is also gathered automatically when you access the lobby.

Transaction references are stored to support account queries and payment verification. Full wallet credentials are handled by the payment processor, not retained on our side after a transfer completes.

Yes. Send a data access request via live chat or email with your registered account details. We verify your identity first, then provide a summary of the personal data we hold on your account.

Submit a deletion request through our help form or live chat, selecting the Privacy category. Once identity is confirmed, we remove personal records after the minimum retention period local rules require.

No. We do not sell or share your personal data for third-party marketing. Data is shared only with payment processors like Raast to complete transactions, and only to the extent needed.

We retain records for the period required under applicable local regulations after account closure. Once that period ends, personal data is deleted from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.